FAQ

At Firebirds Wood Fired Grill, we strive to accommodate all of our guests’ needs. Please contact us with your specific request.

Firebirds Wood Fired Grill accepts reservations. Call or click the Reservations button from your location of choice to reserve a table.

At Firebirds Wood Fired Grill, we value and appreciate your feedback. Please let us know about your experience while in the restaurant or use our Contact Us form.

At Firebirds Wood Fired Grill, we value and appreciate your feedback. Please make your location suggestion using our Contact Us form.

We accept American Express, Discover, MasterCard, and Visa.

Firebirds Wood Fired Grill opens starting at 11 AM and closes at 10 PM Sunday -Thursday and 11PM Friday and Saturday.

Firebirds Wood Fired Grill offers lunch and dinner service only.

Not at this time.

Your health is important to us here at Firebirds Wood Fired Grill. Please visit our Health & Nutrition page to find information on our main menu items.

Yes, we offer gluten-free options. Gluten-free menu items are identified in our main menu and listed in a separate Gluten-free menu available online or at the restaurant.

We appreciate your interest in our food. Please fill out the Contact Us form with your specific request, and we’ll get right back to you.

Firebirds Wood Fired Grill Inner Circle is a great way to be the first to hear about upcoming events, promotions, new menu items and occasional exclusive offers. You can join at the restaurant or online.

First of all, thank you for joining our Firebirds Wood Fired Grill Inner Circle. There could be a number of reason why you are not receiving our Inner Circle emails. Some of the most commons ones include:

• – You signed up at the restaurant within the last couple of weeks. In this case, your registration is still getting processed. Once processed, we will send you a welcome email.
• – Your birthday is more than seven days away. We send our birthday messages seven days before your birth date.
• – Our email may have been filtered for spam. Check your junk mail folder for possible spam filtering. To ensure delivery of future Inner Circle emails, try adding firebirds@firebirds.fbmta.com to your address book.
• – You filled out the registration slip a while ago, but we couldn’t process it. In this case, we invite you to register for our Inner Circle online.
• – You registered a while ago but under a different name and email address than the one you’re using now. Please use our Contact Us form to provide us with that information, we’ll be glad to look into it.
• Check the following settings of your email application (i.e. Outlook) or those within your email provider:
• – Filters: – do you have any filters directing incoming emails from firebirds@firebirds.fbmta.com to go to another folder?
• – Forwarding – have you set any forwarding instructions for emails from firebirds@firebirds.fbmta.com to go to another email address?
• – Blocked Address – firebirds@firebirds.fbmta.com might be on the Blocked Addresses list. To ensure delivery, add firebirds@firebirds.fbmta.com to the Safe Senders list.

If none of the above apply to you, please contact us using our Contact Us form. We will look into the matter immediately and promptly get back to you.

We offer one-click unsubscribe. Simply click the Unsubscribe link located at the bottom of any of our Inner Circle emails, and you will be automatically unsubscribed. If you do not have access to an Inner Circle email to do that, please let us know using our Contact Us form. We will unsubscribe you immediately.

You can update your email address by clicking the Update Profile button located at the bottom of any of our Inner Circle emails. If you do not have access to an Inner Circle email to do that, please let us know using our Contact Us form. We will update your email address promptly.

Firebirds Wood Fired Grill gift cards never expire.

You may check your gift card balance any time online by using the Balance Inquiry on the Gift Card page.

You can purchase a gift card at the restaurant or online. You have the option to purchase and email a virtual gift card online.

Firebirds Wood Fired Grill gift cards do not have any associated service fees.

Yes! You can reuse your Firebirds Wood Fired Grill gift cards as many times as you like until the balance is used up.

Firebirds Wood Fired Grill gift cards can be purchased for any denomination.

You may apply your gift card to food, beverage, and tax but not to gratuity.

No. The balance will remain on your gift card until the full value has been depleted.

Yes. Our Firebirds Wood Fired Grill Corporate Buying Program offers discount tiers for bulk purchases. Apply for an account online and save up to 25%.

Discount Tiers:

$500-$999 – save 5%

$1,000-$1,499 – save 10%

$1,500-$1,999 – save 15%

$2,000-$2,499 – save 20%

$2,500+ – save 25%

First Class US Mail is completely FREE! Delivery takes 3-10 business days. P.O. Boxes must use this option. We also offer FedEx express shipping options. And of course, you can always choose to email a virtual card.

Corporate buying shipping options vary. Please visit our Corporate Buying site for more information.

For answers to additional Gift Card questions, visit Here.